OmniStudio-Consultant Trustworthy Practice & Latest OmniStudio-Consultant Dumps

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Salesforce OmniStudio-Consultant exam is a certification test that is designed to assess a candidate's proficiency in using Salesforce's Omnichannel technology. Omnichannel is a customer service strategy that allows companies to interact with their customers across multiple channels, including email, phone, social media, chat, and text messaging. The Salesforce OmniStudio-Consultant exam is intended for individuals who have experience working with Salesforce and are interested in expanding their knowledge of Omnichannel technology.

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Salesforce Certified OmniStudio Consultant Sample Questions (Q21-Q26):

NEW QUESTION # 21
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers

A. Integration Procedure
B. OmniScript
C. DataRaptor Turbo Extract
D. FlexCard
E. DataRaptor Load

Answer: A,B,C

NEW QUESTION # 22
A business has the following requirements:
* To display cases for an account
* The user should see all of the cases on the canvas
* The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?

A. Blank Card State
B. Active Card State
C. New Card State
D. Edit Mode State

Answer: C

Explanation:
The type of state that the consultant should recommend to allow users to create a new case from the canvas is New Card State. A New Card State is a state that allows creating new records in a FlexCard using an OmniScript or an Integration Procedure. The consultant can use a New Card State to enable users to create a new case from the canvas, by invoking an OmniScript or an Integration Procedure that writes data to the Case object in Salesforce.

NEW QUESTION # 23
How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?

A. Configure a ResumeStep
B. Use an Integration Procedure
C. Use a DataRaptor Post Action
D. Configure the Save property

Answer: D

Explanation:
Explanation
The consultant should design the OmniScript solution using the Save property to allow the user to stop and resume a process at a later time. The Save property is a property that determines whether an OmniScript can be saved as a draft and resumed later from where it was left off. The consultant can enable the Save property on an OmniScript to allow the user to stop and resume a process at a later time, without losing any data or progress.

NEW QUESTION # 24
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard.
How many different data sources can be configured using FlexCards in this scenario?

A. 0
B. 1
C. 2
D. 3

Answer: C

Explanation:
Explanation
The number of different data sources that can be configured using FlexCards in this scenario is 6. A FlexCard can have one data source per state, and a state can have multiple child FlexCards, each with its own data source. Therefore, the parent FlexCard can have one data source for its state, and each of the 5 child FlexCards can have a different data source, making a total of 6 data sources

NEW QUESTION # 25
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers

A. DataRaptor
B. OmniScript
C. Interaction Launcher
D. FlexCards
E. OmniStudio Action

Answer: A,B,E

Explanation:
Explanation
The three tools that should be used in the solution are OmniScript, OmniStudio Action, and DataRaptor.
OmniScript can be used to create a user interface for generating invoices from contracts. OmniStudio Action can be used to conditionally display the invoice generation option on the contract page based on the contract status. DataRaptor can be used to read, transform, and write data between Salesforce and external systems.
Interaction Launcher is not needed for this scenario, as it is used to launch interactions from other applications.
FlexCards are not relevant for this scenario, as they are used to display contextual data on record pages.

NEW QUESTION # 26
......

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